Frequently Asked Questions
Everything you need to know about our premium fabrics and home textiles.
How long will it take for my fabric order to ship?
We typically process and ship orders within 2-3 business days. Once your package is on its way, you will receive a tracking number via email to monitor its progress.
Can I request a sample before purchasing a large quantity?
Yes, we offer fabric swatches for most of our collections. This allows you to feel the texture and verify the color in your own home lighting before committing to a larger order.
What is your return policy for cut-to-length fabrics?
Because fabrics are cut specifically to your requested dimensions, we cannot accept returns unless the item is defective or damaged. We highly recommend ordering a swatch first if you are unsure.
Do you offer international shipping?
Yes, Jordan Fabrics ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your fabrics pre-washed?
Our fabrics are not pre-washed. We recommend following the specific care instructions provided on the product page, as some natural fibers may shrink slightly after the first wash.
Do you offer wholesale pricing for interior designers?
We do offer a trade program for industry professionals. Please contact our support team with your business credentials to apply for a wholesale account.